Frequently asked questions

Where do you deliver?
Across the UK. UK mainland arrives in 3–5 working days; Scottish Highlands & Islands, Northern Ireland, Isle of Man and Channel Islands take 5–7. Some larger items run 7–10 working days.
How much is delivery?
Free over £500. Below that, delivery is £29.00.
Can I return my order?
Yes. You have 14 days from delivery to change your mind, under the UK Consumer Contracts Regulations. Items must be unused, in their original packaging, with proof of purchase.
How can I pay?
By Visa, Mastercard, American Express, Apple Pay, Google Pay. All prices are in GBP including VAT.
Where are you based?
At 16 Church St, Wolverton, Milton Keynes MK12 5JN. Our customer care team is reachable Mon–Fri 09:00–17:30, Sat 10:00–16:00.